Get In Touch

We’d Love to Hear From You

Have questions, feedback, or need help with a booking? Our support team is here for you 7 days a week.

Contact Details

Reach out to us directly via email, phone, or visit our office.

Email Support

support@mimosa.com

Main Office

Building 14, Smart Village, Giza, Egypt

Customer Support Hours

Monday – Sunday: 9:00 AM – 10:00 PM (EET)

Send Us a Message

Frequently Asked Questions

How do I reschedule or cancel a booking?

You can easily reschedule or cancel your appointment directly through your account dashboard under 'My Bookings'. Cancellations made within the vendor's policy window are fully refunded.

How can I register my salon on Mimosa?

Click on 'Become a Partner' or 'Vendor Register' in our navigation bar to complete the partner registration form. Our team will review your application within 24 hours.

Are the client reviews authentic?

Yes! Only customers who have completed a verified booking through Mimosa are permitted to leave reviews and ratings for service providers.

What payment methods are supported?

Mimosa supports major credit cards, debit cards, digital wallets, and cash on service (where permitted by the partner vendor).